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FAQs

For more FAQ

.US FAQ

A. General
B. Nexus Requirements


A. General

1  What is .US?
2  What makes .US unique and why do I need it?
3  Who can register a .US domain name?
4  Where can I register a second level .US domain name?
5  How do I transfer my .US domain name?
6  How do I change my Registrant information?
7  What is an <AUTHINFO> code?
8  What is a reserved name?
9  Where can I see a list of reserved .US names?
10  Why are .US names reserved?
11  How do I update/change the domain name information that is reflected in the WHOIS database?
12  How long will it take to process my contact or nameserver change request?

B. Nexus Requirements


Prospective registrants in the usTLD must fall in one of three U.S. Nexus categories and must certify that they have a "bona fide presence in the United States." Prospective registrants must indicate their use of the domain by selecting one of the following categories. The registry Neulevel conducts weekly random checks for US nexus requirements. They select a small sample (approximately 0.5% of new registrations) and send the selected registrants a Nexus confirmation email.

1  Why did NeuStar send me an email?
2  What does the Nexus Confirmation email mean?
3  What do I have to do?
4  What happens if I do not reply to the Nexus Confirmation email?
5  Will I get a refund?
6  How often can I expect to get this?
7  How will Neustar select registrations for the Nexus Confirmation email?
8  Do you have a sample of the Nexus confirmation email?
9  Where can I get more information?

A. General

1.   What is .US?
.US is "America's Internet Address." It is the official country code top-level domain (ccTLD) for the United States within the global domain name system (DNS).

2.   What makes .US unique and why do I need it?
.US is the only means of establishing an American address on the Internet. Now, all U.S. residents, government entities, public service organizations, and businesses can establish an American identity on the Internet with a short memorable domain name. (e.g., johnsmith.us, publicservice.us, mycompany.us). Businesses use .US domain names to promote themselves as American companies to inspire consumer confidence.

3.   Who can register a .US domain name?
Any U.S. citizen or resident, as well as any business or organization, including federal, state, and local government with a bona fide presence in the United States can register a .US domain name.

One of the following eligibility requirements must be met:
  • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
  • Any entity or organization that is incorporated within one of the fifty (50) U.S. states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
  • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States

4.   Where can I register a second level .US domain name?
You may register .US at our website now.

5.   How do I transfer my .US domain name?
.US Registry rules require that a domain name be registered for a minimum of 60 days, and be in PAID status with the current sponsoring Registrar before it can be transferred to another Registrar. If your domain name meets these requirements, contact your current sponsoring Registrar and request for the <AUTHINFO> code, which the gaining Registrar needs in order to initiate the transfer process for your domain. After obtain the <AUTHINFO>, submit the domain transfer request transfer function.

6.   How do I change my Registrant information?
Change of Registrant information can be performed online via Web Address Manager.

7.   What is an <AUTHINFO> code?
An <AUTHINFO> code is a six- to 16-character "password" assigned by a current Registrar. It identifies your domain name in the Registry. No domain name transfer request can be successfully executed without this password.. Registrants are advised to protect their <AUTHINFO> codes to avoid unauthorized transfers of domain names.

8.   What is a reserved name?
A reserved name is a name that is not available for general public registration, but rather is subject to additional rules, restrictions or processes.

9.   Where can I see a list of reserved .US names?
You may find the list at here. In addition to the specific names contained in this reserved name file, the following categories of names are also reserved:
  • All numbers five digits and higher
  • All numbers in the format five digits-four digits (zip codes)
  • All telephone numbers including toll-free numbers
  • Tagged domain names-all labels with hyphens in the third and fourth character positions (e.g. "bq--kn2n4h4b")

10.   Why are .US names reserved?
Names are reserved to protect important local and national naming resources to reserve spaces within .US for future enhancement of the domain and to protect technical Internet interoperability. Policy changes relative to the reserved list are subject to Department of Commerce review and approval prior to implementation.

11.   How do I update/change the domain name information that is reflected in the WHOIS database?
If the Registrar of domain name is บริษัทสยาม ไอเน็ตออนไลน์จำกัด, you may use Web Address Manager feature that available to update domain name information.

12.   How long will it take to process my contact or nameserver change request?
Changes at Web Address Manager feature provided by บริษัทสยาม ไอเน็ตออนไลน์จำกัด will be updated immediately.

B. Nexus Requirements

1.   Why did NeuStar send me an email?
As registry operator for the ccTLD ,us, NeuStar has an agreement with the United States Department of Commerce that requires them to perform random "spot checks" on registrations in the usTLD to ensure that they comply with the US Nexus Requirements. A copy of these requirements can be found at here.

2.   What does the Nexus Confirmation email mean?
If you received a Nexus Confirmation email from NeuStar, you need to prove that you comply with the Nexus requirements. This means that you need to prove that you comply with one of the following:
  • Category 1 - You are a US citizen or permanent resident
  • Category 2 - You are a US business or organization.
  • Category 3 - You are a "foreign entity organization that has a bona fide presence in the United States of America or any of its possessions or territories."

3.   What do I have to do?
You must reply to the email you received from NeuStar, giving a written response describing how you qualify under one or some of the Nexus categories.

4.   What happens if I do not reply to the Nexus Confirmation email?
If you do not respond to the email or are unable to explain or demonstrate that you meet any of the Nexus Requirements, you will risk loosing the domain name in question.

You will be given 30 days to demonstrate to the registry operator that you do comply with the Nexus. If you do not demonstrate compliance within this timeframe the registry will delete the domain from the registry database. You will not receive a refund for the registration fee. Once your registration of the domain has been deleted, someone else may register the domain name for their use.

5.   Will I get a refund?
If your registration is deleted because you failed to demonstrate that you meet the US Nexus Requirements, there will be no refund of registration fees made to you or your customers.

6.   How often can I expect to get this?
You may receive a maximum of one Nexus Confirmation email per domain registration in the usTLD. However, not all registrants will receive a Nexus confirmation email. NeuStar will only perform spot-checks so it is possible that you may not receive a Nexus Confirmation email.

7.   How will Neustar select registrations for the Nexus Confirmation email?
Each week Neustar will select a random sample of registrations.

8.   Do you have a sample of the Nexus confirmation email?
To review the sample of Nexus confirmation emeail, please click here.

9.   Where can I get more information?
You can get more information by contacting NeuStar directly in reply to the Nexus Confirmation email.

 
 
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